November 22, 2014

Honest to Goodness Citizen Services

Why line up and waste your precious time and money, when there is a faster and more hassle free way of getting your NSO document certificates?

Through, you may secure copies of your civil registry documents fast and easy.  You can request for your documents online ( or by phone (02) 737-1111. This would take you only 15 minutes of your time.

You can pay for your document requests using VISA or MasterCard. And in just 2-3 days, your NSO certificate will be delivered right at your door step, anywhere in the Philippines.
It is that easy!

The is just one of the many innovative solutions provided by Pilipinas Teleserv.

Pilipinas Teleserv

Now going on its 14th year of dedicated service, Pilipinas Teleserv  has been providing Filipinos with cutting-edge customer management solutions and innovative business process outsourcing services.  Primary of these solutions is Citizen Services, an integrated customer service solution that has changed the way people transact with government agencies, such as the:
  • National Statistics Office
  • Department of Foreign Affairs 
  • POEA
  • Civil Service Commission
  • BIR
  • DTI
  • PhilHealth
  • NCC
  • DOH
  • Government Service Insurance System
  • Securities and Exchange Commission and
  • DPWH

Aside from the NSOHelpline, other central services available to Filipinos are:

DFA Passport Appointment System

Through the DFA Passport Appointment System, the process of applying for a new passport and renewing an expiring passport has become much more swift and convenient. is your easy access in getting an appointment for you DFA passport application. You get to choose the date, time and location at your convenience all in one click.  And if you want to talk to someone, simply call the hotline (02) 737-1000. 
GSIS Contact Center

From September 2012 until March 2014, Pilipinas Teleserv managed the Philippine Government’s ambitious Contact Center ng Bayan project, a national helpdesk that utilizes citizen vigilance to keep government offices and agents accountable for their actions. Concerned citizens can lodge complaints and request for information via the hotline, SMS, and email.

SEC Express System

This is an online processing and delivery of SEC Documents.

Documents like articles of incorporation/partnership, by-laws, general information sheet, increase/decrease of capital stock, audited financial statements, registration data sheet, resolution (minutes), secretary’s certificate, board resolution, and other documents can now be requested easily.


Simply log on to to request for SEC documents or call (02) 737-8888 (Monday to Saturday, from 8am to 5pm).


I have personally tried the NSOHelpline and the DFA Passport Appointment System -  truly convenient and hassle free. 
Try them now!

1 comment:

  1. We've tried the passport support system last year when hubby had to go to Singapore. Sobrang efficient. :)


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